Therapists mainly use AI for documentation: drafting session notes, letters and treatment plans so they can stay present with clients. The tools below appear in sourced practitioner stories. Client consent and data protection come first.
Based on 7 sourced cases (6 with numbers). No sponsored placements.
| Tool | Cases | Used by | Example of a reported result |
|---|---|---|---|
| Heidi Health | 4 | Dr Siew Soon (clinical psychologist), The Hummingbird Centre, Dr Olga Lavalle Psychology, Divergence | The source reports up to 45 minutes saved per intake note, 10 per supervision note and 5 per session note. |
| Zanda BizzyAI | 2 | Miki Skinner (psychologist), David Goodman (counsellor) | The source reports notes dropping from about 15 to 5 minutes per session (66%), about 10 minutes saved per client. |
| Freed | 1 | Mariah H. (PMHNP) | The source reports 7 hours saved per week. |
A clinical psychologist in Singapore uses an AI scribe to transcribe and structure intake, session and supervision notes, then reviews and edits them.
Dr Siew Soon (clinical psychologist) · Singapore
A therapy practice with back-to-back 50-minute sessions had about 10 minutes between clients. Not everyone liked the idea of AI, so they introduced an AI scribe gradually and let …
The Hummingbird Centre
A psychologist tried several AI documentation tools before finding one that fit her style. Notes are now drafted automatically and she completes them flexibly instead of at the end of …
Dr Olga Lavalle Psychology
A psychiatric nurse practitioner used to spend weekends finalising charts to meet insurers' 72-hour deadline. An AI scribe now drafts notes and treatment plans in her template, and she …
Mariah H. (PMHNP)
Instead of recording sessions, a psychologist speaks a short summary of key points after each session. The AI turns it into a structured draft, which she refines.
Miki Skinner (psychologist)
An ADHD assessment clinic considered building its own AI tool, but instead adopted an AI scribe that turns long consultations into structured reports, which clinicians then refine.
Divergence
A person-centred counsellor uses an in-platform AI to transcribe and write notes, so he can focus on clients in session. With consent, he shares the notes with clients as a takeaway.
David Goodman (counsellor)
Many practitioners do, with informed consent, a clinical-grade tool and their own review of every note. Check your professional body's guidance and your local health-data rules first.
Prices change often and depend on volume (per seat, per call or per conversation), so we don't list them. Check the vendor's pricing page, start with one workflow on a trial or the lowest plan, and compare the cost with the hours or bookings the sources report.
In our sourced cases, Heidi Health and Freed are the most common. We list them because they appear in real stories, not because we have tested them clinically.
We have not tested or ranked them ourselves. The list shows tools named in sourced small-business cases, ordered by how many cases mention them. We take no commissions.
Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.
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