193 sourced examples. Filter by area, industry, difficulty or tool — or search. Every card leads to a step-by-step playbook with the original source.
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An accountancy firm in Poole wanted client documents sooner. An AI assistant made sending receipts easy enough for clients of all ages, and it suggests corrections that bookkeepers …
BKB Accountants · UK
A European business bank for SMEs and freelancers built AI agents into its app to take over repetitive finance admin: preparing payroll transfers, drafting invoices and answering …
Qonto (for SMEs and freelancers) · France/EU
A spa business that has operated since 1996 had an overloaded call centre. It added live chat with an AI agent on its website that answers routine service questions in real time and …
Bella Santé
A legal AI tool lets lawyers draft and review contracts inside Microsoft Word, spot issues and compare terms against the market. It is used for a very high volume of reviews each month.
Spellbook (used by law firms)
A tiny-house ecotourism company uses AI for first drafts of marketing content, idea generation from campaign briefs, research checks, meeting notes and summaries of long email threads.
Big Tiny · Southeast Asia
The owner of an automotive repair business knew each lead in his sector was expensive and he couldn't afford missed chats. He added a chat service combining an AI chatbot with live …
ECU Repairs
A clinical psychologist in Singapore uses an AI scribe to transcribe and structure intake, session and supervision notes, then reviews and edits them.
Dr Siew Soon (clinical psychologist) · Singapore
A coach who didn't think she needed an AI notetaker now uses one to stay present in coaching and sales conversations. Follow-up drafts arrive about 70% done and she adds nuance.
Allenatore Coaching
A pool-care brand created an AI 'pool expert' that shoppers and store staff can ask questions in the shop aisle, turning in-store moments into guided sales.
Hy-Clor
The COO of a promotional-products company told lawmakers that AI quickly generates proposals to a 90% complete draft.
Sonic Promos · US
A beauty salon in Leyton, London used to stop treatments to grab the phone. An AI receptionist connected to the diary now books, moves and cancels appointments and passes messages to …
Essence of Beauty · UK
A solo physiotherapist couldn't pick up the phone during sessions, yet many patients preferred calling with questions before booking. An AI receptionist now answers instantly with …
Native Physical Therapy · US
A small vet clinic owner was worried AI would miss information, but needed calls answered while she was in surgery. An AI receptionist customised for her clinic now answers, gathers …
The Pet Pad
A UK maker of bikepacking equipment sells worldwide but has a small team in one time zone. An AI agent answers fitting and product questions around the clock.
Tailfin · UK
A three-person nonprofit supporting newcomers in Florida uses an AI chat assistant for in-the-moment answers and translations, so volunteers can help people in their home language and …
Agape Source (Orlando Welcome) · US
An e-commerce manager needed feedback from colleagues testing new website features, scattered across hundreds of emails from six months earlier. An AI assistant found and summarised it …
The Rider Firm · UK
A US online reseller of blank clothing added an AI chatbot that learns from its knowledge base, plus pre-chat flows, to handle support across product lines without more staff.
Jiffy.com · US
A Milwaukee auto recycler's CEO talks through tasks on her phone while doing them, has AI turn that into standard operating procedures, and put all SOPs into a shared notebook staff …
Select Auto Parts & Sales · US
A restaurant with heavy call volume used an AI phone agent to answer questions about hours, policies and dietary needs, and to manage reservations, so several calls can be handled at once.
Red Rocks Cafe
An Italian natural hair-care brand consolidated two customer service apps into one and set up chatbots to greet visitors, gather information and answer frequently asked questions.
Procosmet · Italy
A California tamale maker that sells at farmers' markets wanted customers to know where to find them each week. The owner, who doesn't code, used ChatGPT to build a farmers-market …
The Original Tamale Co. · US
A hospitality recruiting firm automated the process of sending CVs and answering visitor questions. Its chatbot explains where to send a résumé and how the job board works, at any hour.
Gecko Hospitality
An Austin consulting and production company that coordinates vendors and manufacturing replaced chaotic inbound calls with an answering service that sends summaries so teams, clients …
SummitPoint · US
A Texas cooler company uses AI to modify sales-order spreadsheets and write rarely used formulas, draft marketing emails, press releases and product descriptions (about 80% there, then …
Bison Coolers · US
An Illinois brewery was losing staff time to the phone, including a lot of robocalls. An AI phone agent now answers common questions and screens out spam calls.
Lil Beaver Brewery · US
A dietitian running a solo practice uses an AI scribe for consultation notes and letters, keeping admin to a short block each day even with a full diary.
Justin Aniello (dietitian)
When a new state rule required a written procedure, the owner drafted one with AI in about 30 seconds. A social-media policy drafted the same way was later reviewed by an outside HR …
Ted Taylor (Schlotzsky's & Cinnabon franchisee) · US
Staff at a personal-injury law firm use an AI assistant to draft standard operating procedures in Word, and routine tasks across the firm got faster.
Disparti Law Group · US
A Michigan wedding and elopement photographer had a human editor who drifted from her style. An AI editor trained on her catalogues now applies her look across a gallery; she …
Rachelle Welling Photography · US
A New Zealand wet-weather gear maker deployed AI across channels with two kinds of bots: one solving customer problems and one helping shoppers buy.
Stormline · New Zealand
A family and newborn photographer uses AI culling that checks sharpness, composition and closed eyes, so she reviews a shortlist instead of every frame.
Alison Amick Photography · US
A small construction consultancy uses an AI assistant for proposals and to automate analysis of its maturity assessments — work it would otherwise have paid developers to build.
ICG · US
A Maine fly-fishing rod brand uses AI to write product descriptions and weekly blog posts, built a full website content strategy for its nonprofit side project, and asked AI to draft …
Maine Fly Company · US
A Connecticut eco-friendly gift basket business describes fabrics, colours and product ideas to AI to see them as images, and uses AI to design embroidery patterns for baby gifts made …
Our Green House · US
A New York granola maker used AI to check distribution compliance requirements and to generate a CSV for a label template, then built a spreadsheet tracking inventory, sales and …
Jamie's Farm · US
A therapy practice with back-to-back 50-minute sessions had about 10 minutes between clients. Not everyone liked the idea of AI, so they introduced an AI scribe gradually and let …
The Hummingbird Centre
Counting merchandise and planning reorders used to take the co-founder two to three days. She photographed the stock, uploaded the photos, and the AI built a spreadsheet and visual …
ATV Big Air Tour · US
The CEO of a Vermont maple syrup company uses AI to explain complex formulas in spreadsheets built by others, to understand assumptions and find errors. He also uses NotebookLM to make …
Runamok · US
Each month the owner uploads each store's cash transaction data and bank records, and AI matches transactions to deposits. He also uses AI to summarise payroll inputs.
Ted Taylor (Schlotzsky's & Cinnabon franchisee) · US
A Sheffield practice went digital from the start and automated receipt and invoice capture instead of hiring people for admin, so staff hours go to client work.
Gravitate Accounting · UK
A food bank where almost all donations go to programmes had non-food tasks piling up. Staff began using an AI assistant across sourcing, fleet scheduling, donor stewardship and …
Montgomery County Food Bank · US
A Nevada salvage business needed a numbering system for over a thousand items. With ChatGPT it designed one in an afternoon instead of weeks, and it also uses AI to troubleshoot equipment.
Reno Salvage · US
A physiotherapist had tried AI note tools that didn't fit. After switching, notes, patient summaries and letters to GPs are drafted almost instantly, which also reduced strain from typing.
SANA Physiotherapy
The owner of a physiotherapy clinic in Edinburgh uses an AI scribe for clinical notes and describes it as one of the few real game-changers in his profession.
Kinetic Physio · UK
A psychologist tried several AI documentation tools before finding one that fit her style. Notes are now drafted automatically and she completes them flexibly instead of at the end of …
Dr Olga Lavalle Psychology
A Turkish real estate valuation platform added chatbots with short pre-chat surveys that route questions and capture leads, and asks for feedback automatically.
Endeksa · Turkey
A psychiatric nurse practitioner used to spend weekends finalising charts to meet insurers' 72-hour deadline. An AI scribe now drafts notes and treatment plans in her template, and she …
Mariah H. (PMHNP)
A renovation business used an AI chatbot backed by a knowledge base to answer customer questions across channels and tag tickets automatically for the team.
Renovate Direct
A family nurse practitioner in rural Idaho who sees about 24 patients a day adopted an AI scribe; other providers in the practice and two other local clinics followed.
Blake Thompson (FNP, rural clinic) · US
The co-president of a metal-fabrication company used AI to turn a scan of a seven-year-old paper shipping document into an editable Excel file.
Wyoming Machine · US
A South Dakota vegetable farm, event space and animal sanctuary uses AI in Docs to generate content ideas, like documenting daily farm life, during the slow winter months.
The Good Earth Farm · US
A San Diego jam maker that grew from farmers' markets into grocery chains and hotels uses generative AI to write social-media ads and messages and handle back-office writing.
Jackie's Jams · US
A suit rental company uses AI chatbots to answer FAQs and sort requests before a person gets involved.
Suitor
A Seattle-area extensions salon noticed that new clients ask the same five questions (time, method, how long it lasts, price, damage). When a call is missed, an AI assistant texts the …
Mermaid Hair Extensions · US
Instead of recording sessions, a psychologist speaks a short summary of key points after each session. The AI turns it into a structured draft, which she refines.
Miki Skinner (psychologist)
A wheelchair-using travel blogger who finds typing difficult uses AI to draft full emails, brainstorm topics and verify historical facts, while adding the accessibility details himself.
Curb Free with Cory Lee · US
A plant-based burger chain tested an AI phone agent at three locations with 23 custom answers per site, covering hours, addresses and parking. All three went live within two weeks.
PLNT Burger · US
A Nevada builder of carbon fibre expedition vehicles uses AI to compile technical documents, reformat files, summarise financial spreadsheets, query inventory and turn voice notes into …
TruckHouse · US
A photographer with weddings almost every weekend tested AI culling and editing: the AI culled a 6-hour wedding and applied a base edit before it had learned her style.
Ash Durham (photographer)
A software company for short-term-rental hosts has customers who often need help at night and on weekends. It added an AI agent for round-the-clock answers and an AI assistant that …
Hospitable
An ADHD assessment clinic considered building its own AI tool, but instead adopted an AI scribe that turns long consultations into structured reports, which clinicians then refine.
Divergence
A 25-person Norwegian marketing agency had quoted a client 10 hours of billable work for a report pulling data from five sources. By connecting live ad and analytics data to an AI …
Layer (via Supermetrics) · Norway
A marketing and PR agency moved seven recurring workflows, such as carrying context from discovery calls into onboarding documents, into one shared AI setup instead of giving everyone …
Percepture · US
A Cape Cod agent who thought her lead source didn't work ran a 30-day challenge: use behavioural tags (checking home values, replying to AI nurture) to build daily call lists from her …
Livia Monteforte (agent) · US
A UK mattress retailer connected an AI agent across several support channels. The AI handles the bulk of conversations and only transfers a small number to staff, who can focus on …
MattressNextDay · UK
A tax-preparation franchise network uses AI agents on its websites to help filers learn about products, find an office and schedule an appointment, while AI summaries help human agents …
Liberty Tax · US
A network-monitoring software company first used ChatGPT to draft follow-ups from call transcripts but struggled to move data back and forth. It then ran an AI prospecting agent on …
Pingman Tools
A marketplace for selling cars rolled out an AI customer agent across its busiest support teams. The team now has time for coaching and quality work instead of answering the same questions.
Peddle · US
An analytics software company needed to scale support without adding staff. It put an AI agent on front-line questions and gave every human agent an AI assistant that searches support …
Databox
A 50-person lingerie brand needed to handle more support and product-fit questions without expanding its outsourced support contract. Its AI agent answers routine support and helps …
Pepper
A suit retailer with physical showrooms found that a fifth of support tickets came from showroom customers asking about returns and tailoring. An AI agent now answers those FAQs using …
SuitShop
Two staff at an accounting firm each spent about 40 hours a week entering bills. AI now categorises and reconciles transactions and automates bill entry, approval flags and routing …
J M Keehn
A bridal-wear brand serves brides in many time zones who have detailed questions about customisation, sizing, fabrics and production time. It trained an AI chat agent on a large …
Olivia Bottega
Sales reps were losing time to CRM updates and follow-ups. Call transcripts are now summarised by AI, key takeaways are written to the CRM, and a personalised follow-up email is …
Vendasta · Canada
A UK mobile car-body repair company trained an AI chat agent on its own repair terminology and processes so it can answer technical questions about repairs and insurance claims, with …
Axioma (SMART Car Repairs) · UK
A marketing agency put an AI chatbot on client sites to answer questions and book consultations. The first version answered well but conversations wandered, so they stored a …
Results Grow
A UK company making software for home-care providers made an AI chatbot its main automated support channel to deal with a growing number of customer questions.
Birdie Care
A marketer building a function from scratch used the AI assistant built into the CRM to narrow a contact list to the best targets, build automations faster, troubleshoot sequences and …
Octagos · US
The firm uses AI to extract arguments from long filings by tax authorities and prepare counterpoints, and asks AI for counter-arguments to its own positions to stress-test articles.
Steuerrecht.com · Germany
An ear-piercing brand rolled out an AI phone agent across its studios. It was meant to reduce support tickets, but it also turned into a way to book new appointments by phone.
STUDS · US
A Dallas-area restaurant group with seven locations put an AI voice agent on its phone lines. It answers routine questions and, when a caller wants to order, texts them the online …
Burning Rice · US
A Toronto finance-software company ran an AI prospecting agent across its database of leads, writing personalised outreach instead of generic blasts, and used sequences and a meeting …
Limelight Software · Canada
A personalised-jewellery brand was missing upsell opportunities and answering slowly during peak season. An AI shopping assistant now answers product questions around the clock and …
Caitlyn Minimalist
A small pet-product brand handling over 1,200 tickets a month put an AI agent on ticket resolution and added separate bots for lead capture and sales questions.
The Muzzle Movement
A home-security company deployed an AI agent that answers in multiple languages and walks customers through step-by-step troubleshooting with visual guides, connected to several …
Cove Smart
An Alaska women's fishing apparel brand uses AI-driven ad campaigns for targeting, bidding and creative testing, and AI to draft product descriptions, answer customer questions and …
Fishe · US
A Denver social club for parents, opening a second location, connected its email, chat and drive to ChatGPT so it could gather documents, spot what was missing and convert files for a …
The Den Family Social · US
A comfort-footwear brand replaced several disconnected support tools with one helpdesk. Because the AI agent can read order data, it handles 'where is my order' and return requests on …
Orthofeet
An accounting firm automated the verification layer of its period close and uses AI to write narrative commentary in client reports, so work that used to need senior staff can be …
542 Partners
Sales specialists at a tyre-and-track retailer spent 30% of their time on routine quote calls. A chat flow now collects the details needed for a quote and hands a neat summary to a …
Monster Tires
A Brazilian steakhouse chain picked an AI phone agent that integrates with OpenTable and Tripleseat and speaks Spanish, since many callers prefer Spanish and not every location had …
Rodizio Grill · US
A Boston restaurant group connected its AI phone agent to Tripleseat, so callers asking about private events become leads in the events system, including after hours.
Glynn Hospitality · US
A waste-management company wanted to reduce phone calls about pickups, schedules and billing. It built a large knowledge base for its AI chat agent and used fixed flows for predictable …
Evergreen Waste Management
About 15% of a small clinic's calls came after hours and went to the founding physician's mobile. An AI front desk now answers, categorises and handles routine calls; staff clear the …
Premonition Health
A Virginia tank-removal and remediation contractor loads historical regulatory files for each new site into NotebookLM to get a timeline, flowchart and source-linked answers. It also …
Hill Top Contractors · US
A ten-person German tax-law firm built custom GPTs on its own templates and text modules to generate standardised but individualised contracts, such as executive employment contracts …
Steuerrecht.com · Germany
An eyewear retailer moved to a helpdesk with AI and automation so that customers' details are gathered automatically, even outside working hours, and the right issue lands with the …
Bailey Nelson · Australia/NZ
A touring motorsport show runs about 26 events a season, promoted by organisers, media and ticket sites that often get details wrong. A scheduled AI briefing now checks priority …
ATV Big Air Tour · US
Wanting to be found when families ask AI assistants about events, the co-founder set up a daily AI audit checking whether dates, locations and ticket details are clearly structured for …
ATV Big Air Tour · US
A denture and implant clinic set up an AI assistant that generates consultation notes after each appointment and drafts referral letters, so the practice could grow without hiring more …
Winnipeg Denture & Implant Centre · Canada
Paralegals at personal-injury firms used to build medical chronologies and total bills by hand. An AI legal product reads records, extracts the facts and drafts demand documents; solo …
EvenUp (used by small law firms) · US
A home services company that had tried automation before deployed an AI agent across voice and text, answering each lead where it arrived and booking appointments day or night.
Awesome Home Services
A heating and cooling company whose owner prided himself on answering every call now lets an AI agent take bookings and maintenance calls, positioned as help for the team rather than a …
Comfort Now · US
A busy Los Angeles restaurant and events venue set up a hybrid model: the AI agent takes routine calls and bookings, and staff pick up the conversations that need a person.
Casaléna · US
A six-person influencer agency received about 500 emails a day, with only a few qualified brand deals buried among them. AI now screens, qualifies and drafts replies.
Tiddle
A clothing brand wanted to stop adding support staff as it grew. After moving to a unified helpdesk, its AI agent handles a steady share of routine tickets so humans can jump on …
Psycho Bunny
A family company that ships live crawfish moved from wholesale toward consumers and replaced several time-consuming campaigns with one AI-optimised campaign across Search, Shopping, …
Louisiana Crawfish Company · US
An independent franchisee with three restaurants reprices menus yearly. He has AI research local competitor prices and strategy, then gives it the menu with in-store and delivery …
Ted Taylor (Schlotzsky's & Cinnabon franchisee) · US
A Polish personal-care brand had support spread across fragmented tools. It moved to a new helpdesk in under 14 days and made an AI agent the core of the setup, answering in Polish or …
Your KAYA · Poland
A watch brand selling in many countries struggled with seasonal spikes and repetitive questions. It put a multilingual AI agent first in line on chat; complex social-media messages are …
Burker
An immigration consultancy running six international websites had consultants spending too long qualifying leads by hand. It set up localised pre-chat bots that ask qualifying …
VisaEnvoy · Australia
A software company's head of customer success found an out-of-the-box chat AI too rigid, so he built a custom AI support agent from a template in a visual builder, without training.
Roam · US
A Norwegian manufacturer of custom steel-and-glass doors set up an AI chat agent that understands questions about custom doors and interiors and answers from the company's knowledge …
Dominius AS · Norway
A family nutrition clinic ran a structured 12-week trial of an AI medical scribe across its practitioners and measured documentation time and billable hours recovered.
Nourish Family Nutrition
An Australian OT practice found that functional capacity assessments could take up to 15 hours each, creating waiting lists. AI documentation now handles notes and drafts, so …
Accelerate Abilities · Australia
A family-owned beauty-supply company uses an AI agent across several channels so that a single human operator can handle the volume of a much larger team, while the AI helps shoppers …
NSI Australia · Australia
A nonprofit with a one-person digital marketing team used to spend six to eight hours on each piece of content. Now the marketer fills in four columns in a Google Sheet (topic, keyword …
SisterLove
A Denver plumbing company used to call back after-hours leads 10+ hours later, and fewer than 3% became jobs. An AI virtual agent now responds within seconds to calls, texts and …
Brothers Plumbing · US
A media and events company publishes three to four videos a day by cutting each recording into teasers, clips and reels with text-based editing and an AI assistant that keeps quality …
SaaStr · US
A 10-person sauna retailer was paying for demand but losing it when calls went unanswered. AI now answers calls 24/7, qualifies leads, routes calls and books meetings.
The Sauna Place
An HR-software company for small businesses knew its AI agent would only be as good as its content. It got ISO-compliance approval for AI use, then rebuilt its knowledge base so the AI …
Breathe
A maker of laser hair-growth devices handles tens of thousands of customer interactions a month. With an AI agent trained on its product documentation, more questions are solved on …
HairMax
A three-person Tampa team had an AI assistant set up with the owner's tone, lead stages, follow-up rules and listing process, so the team could draft follow-ups, summarise CRM notes …
Ryan (Tampa realtor) · US
A 20-year-old online nursery changed name and domain. Google has a change-of-address tool, but there was no equivalent for AI assistants, so the company published a clear explanation …
Trees.com
A Maui rafting tour company used AI-driven ad campaigns to get more direct bookings instead of affiliate bookings, and uses analytics insights to shape marketing and membership programmes.
Hawaii Ocean Rafting · US
A two-person AI strategy consultancy uses AI agents to draft proposals and do research, so it can compete for work against much larger firms.
Pragmatic
A New Jersey wedding photographer who once shot 27 weddings in 22 weeks trained an AI editor on her own past edits (at least 5,000 photos) so new galleries come back in her style.
Charmi Peña (wedding photographer) · US
A UK beauty brand first used its AI agent to answer order and shipping questions. It then gave the agent permission to act: cancel, pause or skip subscriptions, update addresses, issue …
UKLASH · UK
An Australian energy-broking consultancy built a team of AI agents for lead research and after-hours responses, and manages them with the same performance reviews as human staff.
Zembl · Australia
A German digital-services firm runs websites for Haus & Grund landlord associations. After testing rule-based bots, it chose an AI chatbot platform to give every association its own …
KOMTRIGON · Germany
A dog-training-collar company running three online brands wanted to automate routine questions across all of them. It deployed an AI chat agent and connected it to its own …
Educator Collars
A health-products shop used custom order tags and statuses that the standard Shopify integration couldn't read. Using AI actions that call its own systems, the chatbot now answers …
Curate Health
An auction-bidding tool with millions of users and around 9,000 tickets a month built an AI agent with a trained knowledge base, connected to its site through an API script.
eSnipe · US
A lead-generation business for home-improvement contractors noticed that homeowners often replied to text messages late at night, when nobody was there to answer. They connected their …
Contractor Appointments
With read-only access to sales and labour data, AI compares scheduled, budgeted and actual hours to sales and flags overtime and gaps. For one store, it also drafts the weekly schedule …
Ted Taylor (Schlotzsky's & Cinnabon franchisee) · US
A four-person software company with a non-technical founder built most of its operations with no-code automations. One workflow sends recorded sales-call transcripts to ChatGPT, pulls …
Laudable
Sales managers didn't have time to review enough calls. The company already had a coaching rubric; its AI-ops lead built a workflow that scores every eligible call automatically …
RoomPriceGenie
A firm that prepares valuation memos for venture, private equity and real estate funds uses AI to extract cap-table data, draft memos from structured deal data and run consistency and …
VC CFO
A Northern Virginia HVAC and plumbing firm had a previous AI agent that kept a customer arguing for ten minutes with no way to reach a human. They switched providers and now answer …
AllTech Services · US
A New Jersey home services company that had been burned by an earlier AI tool picked a new one after hearing it handle real calls. It now handles a large share of customer interactions.
Service Professionals · US
Order changes made up 11% of a beauty brand's post-purchase tickets and had to happen before the warehouse shipped. The brand let its AI agent take action, not just reply: it collects …
Glamnetic
A Charleston brokerage found agents were jumping into AI conversations too early. They moved AI-engaged leads into a 'hidden pond' where the AI keeps nurturing until the lead shows …
Jeff Cook Real Estate · US
A digital health company tested several AI agents before choosing one that answered well from its existing help-centre and blog content. A key requirement: medical queries must be …
Numan
A truck-bed storage maker collects thousands of chats, emails and calls each month and uses AI to sift them for product and process improvements.
DECKED · US
A Spanish digital agency built a conversational mortgage calculator on WhatsApp for a mortgage-broker client. Leads from Meta ads used to arrive at all hours and wait; now the AI …
AP AGENCY® for Hipofinance · Spain
A Dutch digital agency began its AI rollout by testing with a few individuals; when colleagues saw the results, everyone wanted a licence.
Adwise · Netherlands
A small health brand used one AI agent for support, service and sales. It even used another AI assistant to help write the prompts and training material, and was running in about an hour.
LUV Health
The salvage business uses ChatGPT to work through equipment problems step by step, describing symptoms and getting likely causes and checks to try.
Reno Salvage · US
The founder of a small tech firm thought automation tools were for bigger companies. An AI notetaker now captures notes, summaries, transcripts and action items from client calls so he …
Trusted Tech
A film-production company's whole team uses AI in email to draft and refine messages, including sensitive client communications, and automated its project kick-off with a no-code app.
Blue Ox Films · US
A boutique tax preparer without office staff needed phones answered consistently. An AI receptionist answers every call with the same voice, gathers details and leaves summaries she …
TheTaxChick.PRO
The same tamale business uses ChatGPT to turn Spanish drafts into clear English letters for staff matters, so the owner can write in the language she thinks in.
The Original Tamale Co. · US
A New York City broker uses ChatGPT to draft listing descriptions in seconds. He learned that the drafts need a real review to remove repetition and make them flow, not just a quick glance.
Randy Baruh (broker) · US
A recruitment consultancy piloted an AI assistant on its most time-consuming task: writing candidate profiles. Time saved goes back into personal client relationships.
Rau Consultants · Germany
A Utah climbing-gym company uses AI note-taking in meetings so the CEO can follow more meetings than she can attend, and uses AI to turn existing material into structured training …
Momentum Indoor Climbing · US
The general manager collected financial reports from the accountant plus sales and inventory data from the point-of-sale systems and used ChatGPT to organise them into one digestible …
The Den Family Social · US
A person-centred counsellor uses an in-platform AI to transcribe and write notes, so he can focus on clients in session. With consent, he shares the notes with clients as a takeaway.
David Goodman (counsellor)
A creative agency's founder spent Sundays reconciling VAT paperwork and freelancer costs. Receipts and invoices now flow automatically into Xero, checked before they land.
Bright/Shift
The owner of a Harlem curly-hair salon was answering calls and texts while clients sat in her chair. She set up an AI assistant fed with her FAQs that replies to callers by text, and …
Renaissance Curls · US
A seventh-generation Iowa dairy farm first tried AI to make an image for a Christmas event, then used it to create branded social images and to draft a business plan for a new idea.
Hansen's Dairy · US
A South Carolina family seed farm kept crop records in a handwritten ledger going back to 1971. The family used ChatGPT to turn the ledger into digital records, and now logs field work …
Sharp & Sharp Certified Seed · US
A cookie-dough business run by a mother and her three daughters relies on ChatGPT for marketing, social media and content, with Shopify for inventory and finances.
Something Sweet COOKie Dough · US
A West Virginia chili maker's team uses AI daily: the marketing director for emails and captions, the owner for summarising long threads, and the office manager for onboarding …
Custard Stand Chili · US
A Coachella Valley skincare founder uses ChatGPT to help source ingredients, which matters when tariffs and inflation push costs up.
JustUs · US
An events-based nonprofit uses AI during its yearly fundraising campaign to experiment with email copy and come up with fresh takes on a familiar appeal.
Climate Ride · US
The same founder uses AI to outline blog posts, plan their promotion on social media and draft the posts themselves.
Dutch Bamboo Foundation · Netherlands
A Dutch founder-led foundation gave its AI assistant background on its mission so it can draft answers to grant questions. Before one deadline, the founder quickly folded in input from …
Dutch Bamboo Foundation · Netherlands
A personal injury firm outside Chicago had no evening or weekend coverage, and even a lunch break could mean a missed call. It now uses a mix of AI and live receptionists around the clock.
O'Connor Cadiz Accident & Injury Law · US
A New Jersey med spa had tried an AI answering service that sounded robotic and dropped calls. It switched to an AI receptionist that can hand calls to a live person 24/7 when patients …
Mirelle Institute for Anti-Aging Medicine · US
An Oklahoma optometrist asks AI for several plain-language ways to explain conditions like astigmatism, adapted to the patient, and uses them in emails and in the exam room. She also …
Family Vision Care of Ponca City · US
The founder uses AI to 'translate' across audiences: turning a 35-page court submission into one and a half pages for a board, and into English for foreign CFOs.
Steuerrecht.com · Germany
An Arkansas stationery and journal brand uses AI for market research on what's popular and why, to review templates for missing elements, to proofread, and to build lists of content …
Duncan & Stone Paper Co. · US
An Ohio manufacturer uses AI in every department: the supply-chain team finds and qualifies vendors, sales researches competitors, finance writes reports and grant applications, and HR …
Alloy Precision Technologies · US
A Mississippi vintage store's owner describes a display concept to AI to get a visual, so the design team can see the idea and discuss changes before building it.
The Lucky Rabbit · US
The marketing manager at a western New York windows and doors company replies to every review. He asks AI for tailored suggestions and edits them so each reply feels personal.
Big L Windows and Doors · US
A Delaware 3D design founder uses AI to prepare client pitches and hard conversations, improve business plans, script weekly YouTube videos and get step-by-step instructions for a …
Tri-State 3D · US
A health-and-wellness brand saw demand jump globally after appearing on Netflix. Its small support team switched on an AI agent for repetitive order questions and an AI shopping …
Cabau Lifestyle
A battery retailer's owner spent months with another AI vendor without results. Already using an AI assistant in his business, he prototyped a battery recommendation engine himself to …
West Coast Batteries
A growing Phoenix law firm used an AI receptionist with custom playbooks to answer every call 24/7, collect precise intake information and route requests to legal, finance or sales, …
Maria Jones Law Firm · US
A New York jewellery founder built a system that feeds orders into a work-management board and uses AI to generate purchase orders for sourcing. She also uses ChatGPT around 30–40 …
Shahla Karimi Jewelry · US
A historic Chicago apothecary, now about 75% online, watches Search Console alerts for sudden interest in products and quickly publishes content on them. The team also used an AI image …
Merz Apothecary · US
A luxury campervan rental company uses AI to edit blog posts and take meeting notes across seven regions, and plans an internal chatbot grounded in its handbooks so staff can answer …
Moterra Campervans · US
An automation consultant set up a workflow for a client team that, every morning, combines industry news, recent customer questions and web search results, and has AI turn them into …
SmartClick Systems (client work)
A small Japanese company organised a municipality's scattered regional tourism content into AI-ready material and launched a multilingual AI guide that travellers can talk to, without …
Vision Service K.K. · Japan
A wedding photography business had mixed results outsourcing editing (quality, training time, turnaround). It moved to an AI editor trained on its Lightroom catalogues and sends …
Formed From Light
A solo accountant built advisory into her annual fee: before each meeting she generates an automated performance report clients can understand. An automated close checklist flags …
Jessica Stebbings (accountant)
A print shop built an agent that compiles weekly ad performance from Instagram and Facebook and shares a summary with the team. The advisor quoted recommends starting with one file and …
A print shop (via Bill Furlong) · US
A father-and-son accounting firm moved from compliance work to virtual CFO services and has built 40+ AI tools for internal tasks, while deliberately drawing a line where AI should not …
YBL
A high-volume car dealership receives 200+ leads a day from different sites, each in a different format. Its operations director built a workflow where AI extracts name, contact …
Toyota of Orlando · US
A Miami cleaning company built its own operating system with AI embedded. When a lead comes in, AI ranks the best-matched cleaners, and it sends personalised arrival-window texts and …
The Prime Cleaner · US
A San Francisco family coffee roaster designed, with ChatGPT's help, a system using software and sensors that sprays water on beans to prevent static, which made bagging messy.
Henry's House of Coffee · US
A French online mortgage broker encourages every employee to automate their own work. A non-technical employee built a long multi-step workflow that retrieves loan data, uses ChatGPT …
Pretto · France
A precision-equipment maker uses AI that searches through its top engineers' emails to help staff give highly technical support, so the engineers can focus on new products.
PolyScience · US
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