Deflect help-centre tickets with an AI search agent
An auction-bidding tool with millions of users and around 9,000 tickets a month built an AI agent with a trained knowledge base, connected to its site through an API script.
Reported results
The source reports 70% of help-centre tickets automated.
Build an AI agent that searches them and answers with links.
Embed it where people open tickets.
Count tickets opened after using the agent.
⚠️ Watch out
Always show the source article so users can check.
Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.
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