Sales & leadsIntermediateManufacturingHas numbers

Answer complex custom-product questions and capture leads with AI chat

A Norwegian manufacturer of custom steel-and-glass doors set up an AI chat agent that understands questions about custom doors and interiors and answers from the company's knowledge base, while lead flows collect project details for the sales team.

Reported results

  • The source reports an 86% AI resolution rate (73% is also mentioned in the text) and 9.77% engagement with lead-generation flows.

Source: Tidio customer story (Source checked 2026-11-03)

How to try it

  1. Write answers about materials, dimensions, lead times and installation.
  2. Add a lead flow asking for room type, measurements and photos.
  3. Train the AI on your product pages and FAQs (Norwegian and English).
  4. Send leads with a summary to sales within the same day.

⚠️ Watch out

Custom quotes need a human; let AI collect details only.

Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.

Related use cases

Sales & leadsBeginnerAutomotiveHas numbers

Capture after-hours leads with AI-assisted live chat

The owner of an automotive repair business knew each lead in his sector was expensive and he couldn't afford missed chats. He added a chat service combining an AI chatbot with live …

ECU Repairs

Sales & leadsBeginnerProfessional servicesHas numbers

Get proposals to a 90% draft with AI

The COO of a promotional-products company told lawmakers that AI quickly generates proposals to a 90% complete draft.

Sonic Promos · US

Sales & leadsBeginnerE-commerceHas numbers

Use FAQ and greeting chatbots to lift online sales

An Italian natural hair-care brand consolidated two customer service apps into one and set up chatbots to greet visitors, gather information and answer frequently asked questions.

Procosmet · Italy

Sales & leads →

One practical AI workflow, every week

Free weekly email: one sourced use case, the exact steps, and what to watch out for. Plus the free guide “50 AI tools & workflows for small businesses”.