Qualify consultancy leads automatically across several country websites
An immigration consultancy running six international websites had consultants spending too long qualifying leads by hand. It set up localised pre-chat bots that ask qualifying questions in several languages before a consultant takes over.
Reported results
The source reports a 36% increase in pre-chat engagement and the contacts-to-visits ratio improving from 0.70% to 0.88%.
Define three questions that decide whether a lead fits (visa type, country, timing).
Build pre-chat bots in each site's language.
Route qualified leads to a consultant; send others a helpful guide.
Compare contact-to-visit ratio before and after.
⚠️ Watch out
Immigration advice is regulated; the bot must not give legal advice.
Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.
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