Phone & bookingsBeginnerSalons & beautyHas numbers

Let an AI receptionist book, move and cancel beauty appointments

A beauty salon in Leyton, London used to stop treatments to grab the phone. An AI receptionist connected to the diary now books, moves and cancels appointments and passes messages to the owner.

Reported results

  • The source reports 20 hours of phone time taken off the team in 16 weeks.
  • The source reports about 180 new bookings worth an estimated £7,000+ in 16 weeks; 1 in 5 calls came in while the salon was closed.

Source: CallPad case study (Source checked 2026-11-03)

How to try it

  1. Connect the AI receptionist to your booking diary.
  2. Set rules for which treatments and therapists it can book.
  3. Send anything else as a message to the owner.
  4. Review the call breakdown after a few weeks to see what callers want.

⚠️ Watch out

Older clients may prefer a person; offer 'leave a message' clearly.

Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.

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