Replace 'request a quote' phone calls with an AI chat flow
Sales specialists at a tyre-and-track retailer spent 30% of their time on routine quote calls. A chat flow now collects the details needed for a quote and hands a neat summary to a sales rep, while the AI answers general product questions.
Reported results
The source reports that a third of website visitors now use the automated quote flow and that this reclaimed the 30% of reps' time previously spent on quote calls.
Write down the exact information a rep needs to quote (machine model, size, quantity, location).
Build a chat flow that asks those questions one at a time.
Send the summary to the right rep by email or CRM.
Let AI answer general questions but never quote prices itself.
⚠️ Watch out
Make sure a human confirms every price.
Results are as reported by the source and have not been independently verified. Steps are our own suggestions. We are not affiliated with the vendors named and earn nothing from these links.
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